Terms and conditions

1. Company Information

Ongoal Sweden AB, 559111-1975 is responsible for purchases that are made on this website. For information about how we handle personal data according to GDPR, see section 11.

2. Prices

All prices are specified in Euro and contain VAT and other taxes. The total cost of the purchase will be clear before final order and will include all costs associated with the purchase, including any postage and shipping costs. All customers from outside the EU are obligated to pay their own VAT and/or import charges.

3. Delivery

Usually, the item will be shipped from our warehouse no later than 1 working day after receiving the order. Shipping costs presentated in checkout.

Finland/Denmark - 9,95 EUR for orders up to 100 EUR, free shipping over 100 EUR.

Germany/United Kingdom/Norway - 14,95 EUR for orders up to 100 EUR, free shipping over 100 EUR. 

Other European countries - 29,95 EUR for all orders.

Customers outside of the European Union pays for import fee and VAT.

4. Shipping

We ship your product with PostNord, DHL or UPS. Costs associated with the shipping are stated in connection with the purchase.

5. Cancellation

If you wish to cancel a product please contact help@ongoal.eu as soon as possible after your order is placed.

6. Complaint

If there is something faulty with the product, please contact us on help@ongoal.eu explaining the problem within a reasonable time after you discover it. We will then inform you of how to proceed.

7. Returns

The right of withdrawal is valid for 14 days after the goods has been delivered to the buyer, pursuant to a distance contract and an agreement outside the business premises (SFS 2005: 59). If you want to undo the purchase and return the item in substantially unchanged condition, you will get back the purchase price of the item. You will pay the return shipping cost.

8. Warranty

Warranty is only valid for manufacturing faults.

9. Payment

We require payment for the item from the time it is shipped from us.

10. Card information

When you shop with us, payment is processed by Mondido Payments AB, which is a Swedish secure electronic payment solution for e-commerce. Card information is always encrypted using SSL / TLS. All card information is stored in accordance with the card network regulatory framework around PCI DSS, Level 1.

11. Personal data and GDPR

We process personal data in accordance with the GDPR. In connection with your purchase, you agree that we store and manage your personal information. We store the information that is necessary to complete the agreement with you and to conduct our business. According to GDPR, you have the right to access the information we have registered about you. If the information we store about you is irrelevant, incorrect or incomplete, you may request that the information be corrected, limited or removed, as we do as permitted by applicable law. Read more in our privacy policy below.

 

Privacy Policy and GDPR 

Personal Information

We collect your personal information when you place an order. We collect this information for the sole purpose of process and deliver your order.
When placing an order at www.ongoal.eu we only collect the necessary information which you provide, to prepare, ship and complete your order. This includes your name, address, e-mail address and phone number.

Cookies

We use cookies at www.ongoal.eu  in order to improve your experience, keep statistics and advertising. For further information about what cookies we use, please contact us at help@ongoal.eu.

GDPR

When you place an order you agree that we keep and handle your personal information. We will only store your information for as long as it is necessary for us to fulfill our part of the agreement between us. With GDPR you have the right to, at any time, access, or ask for your information to be corrected, limited or removed.

For more information:

https://eugdpr.org/